Contact UTBOX USA Support

Questions about your US UTBOX X2 Pro order, delivery, setup, or compatibility? Contact UTBOX support and include your order number if you already placed an order.

How we can help

• US order questions and delivery updates.
• HDMI setup, controller pairing, and power troubleshooting.
• Questions about package contents and TV compatibility.
• Missing accessory, damaged package, or not-working item reports.

US delivery summary

Free US standard delivery is estimated at 7-14 business days after processing.

Business address

Kasseler Straße 7
35418 Buseck
Giessen, Hesse
Germany